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FAQ

  • IS THERE A MINIMUM BOOKING TIME FOR AN EVENT?
    Yes, We require a minimum of 4 hours.
  • CAN I SEE POTENTIAL TALENT BEFORE I HIRE THEM TO STAFF MY EVENTS?
    Absolutely. Our website portal gives us the ability to provide you with a username and password that will give you access to view our staff’s photos, videos and bios on all individuals expressing interest in working your event.
  • ARE YOU INSURED?
    Absolutely we are insured! We carry a $2 Million General Liability insurance policy with an additional $2 Million umbrella.
  • HOW DO I PAY?
    We accept credit cards, Wire transfers and corporate checks.
  • WHAT IS YOUR CANCELLATION POLICY?
    Once the booking is finalized with a signed contract, any cancellations will result in the loss of deposit.
  • WHAT IS REQUIRED FOR BOOKING?
    A 50% deposit is required with a signed contract to secure your booking. The balance is due 3 days prior to the event. Any bookings made within three days of the event must be paid in full at the time of booking.
  • HOW LONG DOES IT TAKE FOR YOU TO STAFF A JOB?
    We can usually staff a job in a matter of hours; depending on the location we may even be able to do so in minutes, so last-minute requests are never out of the question. Of course, we prefer to be given as much notice as possible. The more time we have to give candidates a chance to express interest in working a job, the easier it will be for us to provide you with the highest quality Talent available.
  • WHAT TYPE OF UNIFORM DOES YOUR STAFF WEAR?
    Depending on your event setting, Our staff will arrive in a formal or casual dress attire which is a Black or White collard button up dress shirt with a black tie and black shoes and black belt or polo style shirt with black jeans and black sneakers. If your event requires a custom branding your dedicated Client Service Manager will help assist you.
  • IS GRATUITY INCLUDED IN THE INVOICE?
    No, our staff really appreciate those small gestures. If you would like to add that additional token of appreciation let your Client Service Manager know.
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